The Receptionist is responsible for answering and directing all phone calls, assisting and directing all visitors at CHRISTUS St Joseph Village Coppell (CSJVC), providing general support for the Administrative staff, and ensuring that CSJVC, through hospitality, continues to meet the needs of the elderly of the Dallas area within the mission, philosophy, beliefs and vision of CSJVC.
Conduct himself/herself in accordance with the values, beliefs, mission, and vision statements of CHRISTUS Health and demonstrate good customer service.
Assure that ethical and moral guidelines as established by CHRISTUS St. Joseph Village Coppell are followed and provide information to families and residents in such matters as appropriate.
Assimilate and comply with the regulations and guidelines governing individual department.
Operate a multiple-line telephone switchboard to answer and direct incoming and outgoing calls. Take and relay messages as appropriate.
Provide information and directions for visitors, family members, residents, employees, volunteers, and the general public.
Provide clerical and other support for the Administrative and Management staff as requested. This may include collating, folding and stuffing envelops for bulk mailings, etc.
Forward undeliverable mail.
Accept package deliveries and contact the intended recipient.
Function as the communications liaison during fires or other emergencies. Continue to answer the telephone until advised to vacate the area. Furnish report forms for associate signatures during such emergencies.
Assist residents, visitors, etc. to locate the management or administrative associate that can resolve specific problems that may be presented to the receptionist.
Our Mission: WHY WE EXIST. To extend the healing ministry of Jesus Christ. Our Core Values: WHAT WE BELIEVE IN.DIGNITY Respect for the worth of every person, recognition and commitment to the value of diverse individuals and perspectives, and special concern for the poor and underserved. INTEGRITY Honesty, justice, and consistency in all relationships. EXCELLENCE High standards of service and per...formance. COMPASSION Service in a spirit of empathy, love, and concern. STEWARDSHIP Wise and just use of talents and resources in a collaborative manner.Our Vision: WHAT WE ARE STRIVING TO DO. CHRISTUS HEALTH, a Catholic health ministry, will be a leader, a partner and an advocate in the creation of innovative health and wellness solutions that improve the lives of individuals and communities so that all may experience God's healing presence and love. Our Name and Symbol:WHO WE ARE. CHRISTUS is Latin for "Christ," and proclaims publicly the core of our mission. OUR NAME choice also recognizes the heritage of our two congregational sponsors, the Sisters of Charity of the Incarnate Word in Houston and San Antonio. Jesus Christ is the Incarnate Word, the Word of God made flesh. It is, therefore, only fitting that it is in another form of His name that our health ministries are called together. OUR SYMBOL Reflects the healing ministry of Jesus Christ - a combination of a medical cross and a religious cross. The flowing banner on the cross is a common symbol of the risen Christ, while the royal purple signifies Christ. The flowing banner also conveys a sense of motion as we move forward into a new era of service to our communities.