We are recruiting for a Director, Strategy and Operations to join Lacuna Health in Louisville, KY.
Become a part of the newly formed group-Lacuna Health, a dynamic group of talented people with a mission to create innovative products and solutions that fuel business transformation. This is an exciting and fast-paced opportunity for motivated, entrepreneurial individuals to effect organizational change at Kindred Healthcare and across the post-acute care industry.
The Director of Business Solutions plays an essential role in helping Lacuna Health drive new solutions to market that leverage emerging and evolving technologies, advances new business models or seizes on market opportunities. He/she will maintain responsibility for a portfolio of new business solutions, and the solution managers that lead them, through their full life cycle – from concept-to-launch to monitoring post-launch performance, including strategies for market optimization. He/she will have oversight responsibility of projects of varying complexity, led by team members and other internal/external stakeholders.
The ideal candidate leads with an entrepreneurial spirit and is unafraid of being a trailblazer. He/she must have the ability to work in an agile ‘start-up’ environment, possessing the ability to lead within ambiguous settings; strong team-building and presence; internal motivation and drive; and a track record of delivering results. This person must exhibit the ability to lead by influencing others at all levels across the organization; driving accountability when ownership is not theirs.
Position located at Kindred Healthcare corporate headquarters in Louisville, KY; relocation required.
Serve as Chief of Staff to Lacuna Health leadership, developing and directing the strategic planning of multiple initiatives and overseeing the coordination and organization of a growing operation
Organize, manage, and execute on select strategic initiatives and operational priorities related to new solution design and implementation, partner-enablement, and strategic customer-acquisition
Plan and lead successful strategic solution implementations with operational owners, managing from concept to launch, with timely transitions to owners
Perform solution portfolio planning and roadmap management, driving the evolution of core service models, informing go-to-market strategies, and establishing clear goals, financial expectations, and timelines
Support Legal and Compliance reviews of the solution portfolio
Work cross-functionally with internal and external partners to build solutions that support current and future operations, fostering an environment of continuous learning and improvement
Build and maintain effective relationships with strategic customers to better understand their market and competitive pressures and to improve solution identification/prioritization
Drive consistent communication strategies with external customers and internal stakeholders, through onboarding, implementation, and continued service operation
Receive and facilitate the prioritization of input from strategic customers and key stakeholders to inform solution enhancements
Support Kindred Innovations, Business Development/Sales, Marketing, and Corporate Development in managing strategic customer or partner relationships by providing collateral, developing value propositions, providing strategic input on pricing, and understanding solution configurations
Identify success criteria and performance metrics that team members must track to ensure transparency, sharing successes and highlighting opportunities for improvement
Define internal and external reporting requirements
Bachelor's degree in Business, Nursing or Technology required.
MBA / MPH preferred.
Minimum of 5+ years' experience in managing, assessing or leading some facet of strategic planning, service portfolio management or new product development
Minimum of 5+ years' experience leading and managing cross-functional initiatives
Knowledge of healthcare provider operations, specifically post-acute care operations
Knowledge of managed care or other commercial healthcare/payor organizations
Knowledge of and experience with Medicaid and Medicare preferred
Knowledge of clinical and financial systems preferred
Strong negotiation and problem solving skills
Proven analytic and quantitative ability – use data to drive decision-making
Excellent interpersonal, verbal, and written communication skills required
Effective communication skills with stakeholders both internally and externally, including providers, insurers and members of the business community as desired – ability to convey complex ideas simply for all audiences
Demonstrated ability to lead and engender the trust of employees, members, regulators, and providers
Approximate percent of time required to travel: 20% for customer site visits, conferences, industry leader forums, sales and marketing events, and training
Flexibility to adapt to the ever-changing needs of a dynamic business
Maintains composure; can be counted on to hold things together during high-stakes situations and is a settling influence in a crisis
Adaptability, flexibility and a willingness to jump into any aspect of work to help achieve results as a team
Understands the market activities and forces, competitive landscape, business expansion needs, and applicable business models required to promote growth
Ability to align execution to organization vision by prioritizing and multi-tasking in a fast-paced environment in order to drive results across several projects simultaneously
Ability to drive results both independently and when leading cross-functional teams
Excellent communication skills, executive presence, and command of group dynamics in order to drive team and stakeholders to effective decisions and/or consensus
Experienced, confident presenter that commands credibility with executive and customer-facing audiences
Challenges the status quo and evaluates the effectiveness and impact of communication initiatives
Recognizes unspoken customer needs and identifies opportunities to create new value for customers
Identifies opportunities, establishes stretch goals, monitors progress, and remains focused to achieve positive results
Process-oriented and driven to achieve strategic goals
Delegates with appropriate guidance; remains open and encourages others to seek opportunities to solve problems and address issues
Collaborates with others in a way that promotes honesty and confidence in one's intentions throughout the organization
Depending on a candidate's qualifications, this position may be filled at a different level.
If you are a current Kindred/RehabCare employee Click Here .
Job : Executive Primary Location : KY-Louisville-Lacuna Health Organization : 4993 - Lacuna Health Shift : Day