Under the general supervision of the Executive Director, the Business Office Manager is responsible for a broad range of functions. Business office management duties will include hiring oversight, and will provide administrative and secretarial support as needed through the Executive Director, and possess an in-depth knowledge of company procedures and structure. This role is responsible for collecting from residents any past due balances over the allowed grace period and providing a report monthly to the Executive Director. This position will be responsible for recording, tracking, reconciling and reporting the accounts receivable and coding invoices through BancTec for accounts payable on a daily/monthly basis and assisting with any accounting related tasks that may arise for CHRISTUS St. Joseph Village. The position will relieve management of routine tasks and handles project-oriented duties and held accountable for the completion of such duties.
Maintains copies of all vendor contracts and notifies the appropriate parties prior to expiration in order for CHRISTUS to maintain the best qualified vendors for service.
Generate resident monthly billing statements based on lease contracts and additional charges.
Oversee payments to resident's accounts
Adhere to timeframes and deadlines for all payment posting and reporting functions
Provides historical reference by defining procedures for retention, protection retrieval, transfer and disposal of records.
Oversees the maintenance, organization, and general appearance of the department, including bulletin boards, supplies, and storage rooms.
Coordination and management of special projects and events
Responds to unique customer issues and requests. Works tactfully with residents, family members, vendors, guests, and Associates.
Process late fees, special charges and incidentals for all resident accounts
Monthly billing of resident accounts in a timely manner.
Coordinating and scheduling meetings, requesting reports, preparing agenda(s), and distributing packets in accordance with timelines and established procedures.
Monitoring all annual reviews and maintaining schedules with appropriate supervisors.
Assisting and ensuring the Assisted Living protocols are observed with the Wellness Director in accordance to the State DADS regulations, and that the Director's maintain their CEU status.
Ensure all key reports, and documents are accurately labeled and stored for permanent records each month.
Works with specialized software specific to this industry and will have the ability to adapt and monitor new opportunities.
Provides Administrative support for CHRISTUS St. Joseph Village. Tasks included are: Scheduling/maintaining calendars, travel arrangements, word processing and distribution, telephone coverage, preparing expense reports, office service requests, maintain and update departmental manual, prepare appropriate check requests, and process invoices for payment
Works closely with CHRISTUS St. Joseph Village leadership with daily ad hoc assignments.
Supervise the concierge.
Oversee and monitor the security contract and personnel along with the Executive Director
Our Mission: WHY WE EXIST. To extend the healing ministry of Jesus Christ. Our Core Values: WHAT WE BELIEVE IN.DIGNITY Respect for the worth of every person, recognition and commitment to the value of diverse individuals and perspectives, and special concern for the poor and underserved. INTEGRITY Honesty, justice, and consistency in all relationships. EXCELLENCE High standards of service and per...formance. COMPASSION Service in a spirit of empathy, love, and concern. STEWARDSHIP Wise and just use of talents and resources in a collaborative manner.Our Vision: WHAT WE ARE STRIVING TO DO. CHRISTUS HEALTH, a Catholic health ministry, will be a leader, a partner and an advocate in the creation of innovative health and wellness solutions that improve the lives of individuals and communities so that all may experience God's healing presence and love. Our Name and Symbol:WHO WE ARE. CHRISTUS is Latin for "Christ," and proclaims publicly the core of our mission. OUR NAME choice also recognizes the heritage of our two congregational sponsors, the Sisters of Charity of the Incarnate Word in Houston and San Antonio. Jesus Christ is the Incarnate Word, the Word of God made flesh. It is, therefore, only fitting that it is in another form of His name that our health ministries are called together. OUR SYMBOL Reflects the healing ministry of Jesus Christ - a combination of a medical cross and a religious cross. The flowing banner on the cross is a common symbol of the risen Christ, while the royal purple signifies Christ. The flowing banner also conveys a sense of motion as we move forward into a new era of service to our communities.