The Director is responsible for strategic planning and operational leadership for the collective Mayo Clinic Stores across the enterprise. Essential functions include business strategy, employee management, inventory analysis, insurance billing, product coordination, visual merchandising, and cost management. Much of this work is self-directed or identified by developing a strong understanding of GBS business strategy in alignment with Mayo Clinic retail store and e-commerce strategies. Individuals must have demonstrated business acumen, medical product experience, ability to develop and execute business strategy and expense management tactics, ability to prioritize strategic and operational initiatives, and make recommendations for organizational change. This leadership role is responsible for collaborating with cross-functional partners to manage all aspects of the e-Commerce business including, business planning, content strategy and development, promotional campaigns and other online marketing, website design, customer service, web analytics and web technologies. The Director participates in the development and execution of strategic and tactical business plans with other members of the cross functional team supporting the GBS and Mayo Clinic e-Commerce strategy.
Qualifications Bachelor'â‚¬â„¢s degree in Business Administration or related field is required; Master'â‚¬â„¢s degree preferred. 5 or more years of experience in medical products, e-Commerce, retail, or similar industries. Comprehensive knowledge and experience in general business administration, budgeting, organizational development, and process improvement in a high growth/high change environment. Experience in healthcare and medical products preferred. Demonstrated ability to manage and mentor staff on multiple teams. Strong communications and interpersonal skills required to interact effectively with high-level contacts within and outside of Mayo Clinic.
Additional qualifications Experience with business to consumer and business to business e-Commerce and retail operations. Extensive knowledge of e-Commerce technology and sophisticated analytics. Requires demonstrated people and project leadership ability along with problem-solving and decision-making skills to accurately and fully assess the impact of internal and external trends relating to products and programs. Excellent communication skills to effectively deliver presentations as well as communicate clearly and succinctly in writing.
License or certification
Exemption status Exempt
Compensation Detail Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum salary every 2 weeks is approx $4822.40, based on a full-time position.
Benefits eligible Yes
Hours / Pay period null
Weekend schedule As needed
Site description Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.
Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).
Internal Number: 32085059_241400932
About Mayo Clinic
Mayo Clinic is a not-for-profit worldwide leader in patient care, research and education. Working collaboratively and driven by patient needs, more than 55,000 dedicated professionals — across six states and in every medical and surgical specialty — provide solutions and hope to people from all walks of lifeWorking at Mayo Clinic is making a difference. It's providing the highest quality patient care by placing the needs of patients first. At Mayo Clinic, you'll discover a culture of teamwork, professionalism and mutual respect — and most importantly, a life-changing career.