Cleans and sanitizes resident rooms, hallways, dining areas, bathrooms and other areas of the facility.
Safely mixes and uses cleaning solutions and stores in a secure area.
Labels and removes infectious waste bags and containers.
Performs other tasks as assigned.
Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
Ability to read and write at a level appropriate for the job.
Ability to communicate effectively with residents, family members and facility staff.
Knowledge of infection control techniques.
Ability to be patient and polite.
Service Excellence Requirements:
Work efforts reflect a passion for exceeding customer expectations.
Solicits patient/resident feedback to understand their needs and the needs of the community. Advocates for Service Excellence within the Center and influences others to take action.
Displays responsibility by taking ownership of quality care. Shows dedication to enriching the lives of our patients and residents through empathy and compassion.
Exhibits a commitment to results by looking for and recommending/implementing process improvements.
Demonstrates commitment to interpersonal excellence through professional greetings, proper telephone etiquette, common courtesy, a professional attitude and appearance.
Enriches the Center culture by having fun.
Recognizes the benefits of team collaboration. Shows respect for fellow employees by working together to get the job done.
Effectively addresses customer concerns and resolves conflict in a manner that is fair to all.