Tenet Healthcare has an immediate need for a staffing specialist. The Staffing Specialist will coordinate daily staffing with all designated facilities by effectively anticipating and scheduling needs with the facilities Staffing Coordinator, Nurse Managers and Nursing Supervisors. Maintains the office in professional and organized manner.
â�¢Maintains current update of each facility needs.
â�¢Responsibilities for contacting facilities regarding progress toward filling outstanding needs.
â�¢Ensure that approval is obtained for all OT booked by TRA and documents approval in note section of scheduling system.
â�¢Coordinates confirmation process timely and accurately beginning 3 hours prior to the start of the confirmed shift ensuring that all TRA personnel are contacted.
â�¢Communicate staff changes to the appropriate parties in a timely manner.
â�¢Ensure all work orders are maintained in the system, closed with accurate reasons, and appropriate departments are notified.
â�¢Anticipates and provides resolution to issues based on the needs and expectations of our customers.
â�¢Documents all staffing requests and activity in the system(s)
â�¢Ensures employees comply with regulatory and TRA/Corporate directives, policies and procedures.
â�¢Forwards Corrective Actions and facilityâ��s concerns to TRA chain of command.
â�¢Serves as Liaison between staff, vendors and facilities to meets minimum staffing requirements within established parameters at booking.
â�¢Establishes a harmonious relationship with facilities through cooperative contacts.
â�¢Maintains confidentiality and appropriate access of all employee information.
â�¢Participates in special projects as needed.
â�¢Other duties as assigned
â�¢Available positions include mornings, evening, weekends, and possible rotating weekend shifts.
â�¢Excellent oral and written communication skills
â�¢Utilizes excellent customer service skills at all times
â�¢Ability to work in high volume call environment
â�¢Ability to multi-task
â�¢Ability to work well within a team environment
â�¢Effectively deals with conflict
â�¢Experience using office productivity software tools like Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook, etc
â�¢Ability to learn new software programs.
â�¢Maintains working area and equipment in accordance with environmental and safety regulations
â�¢High School Diploma and or GED required, Associate College Degree preferred.
â�¢minimum one year customer service experiences required, staffing experience preferred, scheduling experience preferred, and workforce management preferred.
Primary Location: Phoenix, Arizona
Job Type: Full-time
Shift Type: Days
Employment practices will not be influenced or affected by an applicantâ��s or employeeâ��s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.