AHCA/NCAL is seeking a Director of Member Services & Regulatory Affairs with a commitment to improving lives by delivering solutions for quality care. The person in this role is responsible for enhancing existing and developing new assisted living member resources. This role will also serve as the lead with State Affiliates and members regarding assisted living regulatory, reimbursement, and educational needs. Work with members and other AHCA/NCAL staff in setting and promoting industry policies consistent with AHCA/NCAL’s policy objectives and will support AHCA/NCAL regulatory and research priorities as directed.
The American Health Care Association (AHCA) represents the long-term care community to the nation at large – to government, business leaders, and the general public. AHCA is a non-profit federation of affiliated state health organizations, together representing more than 13,500 assisted living, nursing facility, developmentally-disabled and subacute care providers that care for more than 1.5 million elderly and disabled individuals nationally. AHCA offers a competitive compensation and benefits package including medical, life, disability and long-term care insurance, 401(k), flexible spending accounts, flexible hours, education assistance, and more.
Skills & Requirements: Minimum 10 year’s experience in related field required. Significant operational experience in an assisted living facility preferred, especially senior level management (i.e., administrator or senior nurse). Undergraduate degree in related field required. Master’s degree and/or significant LTC experience/knowledge and expertise preferred. Previous related public policy and association experience, congressional, and / or regulatory agency experience a significant plus.
The ideal candidate will possess:
Knowledge of the assisted living/long term care profession, state and federal regulations, and legislative processes.
Excellent written, verbal, computer, and analytical skills.
Ability to develop and implement public policy positions, strategies, and work plans.
Ability to prioritize and organize multiple tasks.
Strong public speaking skills required and ability to write in a variety of styles.
Ability to identify public policy and other related opportunities.
Strong interpersonal and persuasion skills.
Knowledge of physical plant, including Life Safety issues, helpful.
Must be well-versed in assisted living operations and how laws, rules and regulations affect daily operations.
Must be enthusiastic about issues related to seniors and committed to quality senior care.
Must be a team player dedicated to outstanding customer service and quality work.