We are recruiting for a Call Center Representative to join Lacuna Health. This is a Work From Home position servicing a 24/7 operation. We have Full-Time and Part-Time positions available, which can include weekends and Holidays . Equipment is provided. Summary: Responsible for accurately and efficiently answering calls received in the Contact Center while providing the highest level of customer service. The Representative will use the appropriate procedures, tools and equipment to answer inquiries and relay messages Essential Functions: Handle inbound calls in a manner that fall within the service level agreement (SLA) established for the department Display the abili
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