Provides leadership for the case management team and oversees the hospital Case Management Department's daily activities. Coordinates the integration of Social Services/Case Management functions into the patient's care plan, and discharge planning processes and communicates as needed with hospital departmental staff, external service organizations and agencies, payers, and health care providers to ensure the patient's care needs are met. Facilitates team conference to help ensure care coordination throughout the patient's hospital stay and communicates with patient and patient's caregiver(s) as needed to ensure continuity of care, promote caregiver engagement and set expectations of length of stay and anticipated plan for discharge.

Provides ongoing support and expertise through comprehensive assessment, care coordination, plan implementation and overall evaluation of individual patient needs while ensuring patient preferences. Enhances the quality of patient management and experience, to promote continuity of care and cost effectiveness through the integration of case management functions. Serves as a patient advocate and performs ongoing staff education related to resource utilization, care coordination, discharge planning and psychosocial aspects of healthcare delivery.

Promotes the hospital's mission, vision, and values.

QUALIFICATIONS:

• Current Registered Nurse or Social Work licensure or Masters or Bachelors in Social Work as required in the state where the hospital is located (VERIFY STATE REQUIRMENT) OR Healthcare professional licensure as Respiratory Therapist, Physical Therapist, Speech Language Pathologist or Occupational Therapist.

• Certification in Case Management or Rehabilitation preferred; for example, Commission for Case Manager Certification (CCM); Association of Rehabilitation Nurses (ARN) certification, American Case Management Association (ACM) or Board Certification in CM by the ANCC e.g.: RN-BC

• Minimum of 2 years social work or case management experience in an inpatient setting highly preferred; acute/rehabilitation hospital experience preferred.

• Previous leadership or supervisory experience strongly preferred.

• Effective oral and written communication skills in English, additional languages preferred

• Basic computer skills in excel, word, outlook, power point, etc. required.

• Must have good organizational skills, time management skills and analytical ability in order to interpret information and carry out duties independently

• Must be cooperative and have the desire to be a team player.

• Must recognize and observe confidentiality principles.