Current permanent VA employees and Federal employees from another agency should apply under CBST-12123539-23-ML. The Social Work & Care Transitions Service is seeking a Supervisory Social Worker to manage the daily operations of assigned programs and staff within the Specialty Populations Section. Supervises staff who are at different levels of practice including the independent advanced practice level. This position is located in Little Rock, AR. Basic Requirements: United States Citizenship. Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. § 7403(f). Education. Have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Licensure. Persons hired or reassigned to social worker positions in the GS-0185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Grade Determinations: Supervisory Social Worker, GS-12: Experience. One year of experience equivalent to the GS-11 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. The Knowledge, Skills and Abilities (KSAs) for the GS-11 grade level are as follows: (1) knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services; (2) skill in independently conducting psychosocial assessments and treatment interventions to a wide variety of individuals from various socio-economic, cultural, ethnic, educational and other diversified backgrounds; (3) knowledge of medical and mental health diagnoses, disabilities and treatment procedures (i.e. acute, chronic and traumatic illnesses/injuries, common medications and their effects/side effects, and medical terminology) to formulate a treatment plan; (4) skill in independently implementing different treatment modalities in working with individuals, families, and groups who are experiencing a variety of psychiatric, medical, and social problems to achieve treatment goals; and (5) ability to provide consultation services to new social workers, social work graduate students, and other staff about the psychosocial needs of patients and the impact of psychosocial problems on health care and compliance with treatment. Licensure/Certification. Individuals assigned as Supervisory Social Workers must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated KSAs. In addition to the experience above, the candidate must demonstrate all of the following KSAs: (1) Ability to independently organize work, set priorities, and meet multiple deadlines. (2) Knowledge of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement. (3) Ability to ensure provision of clinical social work services. (4) Ability to provide staff training and development. (5) Skill in interpersonal relationships in dealing with employees, team leaders, and managers. Reminder: KSAs must be clearly reflected in your resume under the description of duties/tasks you performed in order to be found qualified for this position/grade level. Your resume must include average hours worked per week for work experience credit. Preferred Experience: At least 4-5 years of experience working in a medical social work setting. Documented experience working with one or more complex populations which may include, but not limited to: Renal, Transplant, or Pain. Prior experience in a supervisory/management role. Experience in evaluating suicide risk and engaging patients in safety planning. Excellent communication skills. Knowledge/Experience with VA systems and resources preferred. Works well with others, using a team approach to meet program or agency goals. Proficient in Microsoft Office (especially Word & Excel) and other software programs. References. VA Handbook 5005/120, Part II, Appendix G39, Social Worker Qualification Standard, dated September 10, 2019. This can be found in the local Human Resources Office. The position is above Full Performance Level (GS-12). Physical Requirements. Performs activities such as light lifting and carrying (under 15 pounds); reaching above shoulder; use of fingers; sitting; walking and standing (up to 3 hours); repeated bending; hearing (aid may be permitted); and emotional and mental stability. Environmental factors include working closely with others; working alone; and protracted or irregular hours of work (See VA Directive and Handbook 5019, Employee Occupational Health Service). ["The duties of the Supervisory Social Worker - Specialty Populations in the Social Work & Care Transitions Service (SW&CTS) include, but are not limited to: Performs the full range of supervisory duties for Social Workers and Registered Nurses assigned to the Specialty Populations Section. Program areas include, but not limited to: Radiation, Transplant, Dialysis, Pain & Telepain clinics, Clinical Deployment Team, Care Coordination & Integrated Case Management, and Supportive CTrac. Provides professional, administrative, technical, and clinical supervision necessary to accomplish the work of the unit/service including outreach efforts and direct services if needed. Participates in the recruitment of qualified Social Workers, to include interviewing, selection, hiring, and orientation of staff. Performs the administrative and personnel management function relative to staff supervised. Establishes guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance management system. Assures that subordinates are trained and fully comply with the provisions of the safety regulations. Develops and implements information systems to track service activities including visits, referrals, inpatient days, patient demographics, and Veteran patient satisfaction. Performs a wide range of services and provides technical assistance to state, local, private agencies, and universities. Monitors activities, program reviews, and the development/analysis of information. Develops a data-driven, continuous quality improvement program with established goals and outcomes to evaluate and document the program's effectiveness. Provides education and consultation to VA staff, Veterans and their families, and staff at non-VA organizations regarding social work practice, services provided within the specialty population programs, as well as the professional roles and responsibilities of Social Workers at CAVHS. May serve as field instructor/preceptor to ensure social work student interns receive education and training consistent with clinical social work practice guidelines and protocols. Provides Advanced Directive information and education including, but not limited to the following: Durable Power of Attorney for Health Care, Living Will, Health Care Directive, and/or treatment preferences document to Veterans and families. Assists the Veteran in preparing such documents, as requested. Performs appropriate suicide risk screenings and comprehensive suicide risk assessments. Develops and integrates safety planning and safety goals into the Veteran's collaborative, individualized treatment plan. Identifies and assesses risk, safety, supports, and implements appropriate interventions/treatment for those who are experiencing abuse, neglect, exploitation, and domestic or intimate partner violence. Advises and collaborates with interdisciplinary teams throughout the Medical Center on abuse, neglect, exploitation, and intimate partner violence issues. Attends Social Work and Care Transitions Service staff meetings and monthly leadership meetings. Provides sufficient clinical care for competency assessment, peer review, and credentialing and privileging processes. Ensures professional growth for self and supervisees through continuing education to comply with licensure requirements. Assures supervisees maintain a level of productivity and quality consistent with the complexity of the assignment and consistent with Joint Commission, CARF, Facility, and SW&CTS standards. Participates on committees, work groups, and task forces at the Facility as deemed appropriate by the Assistant Chief/Chief of the SW&CTS. Responsible for furthering the goals of equal employment opportunity by taking positive steps to assure the accomplishment of affirmative action objectives and adheres to nondiscriminatory employment practices. Performs program analysis, development, and analysis of information. Uses sound judgement in the interpretation of trends and patterns, the application of guidelines, and the recommendation of program enhancements. Provides responses to congressional inquiries and briefings to providers, VA leadership, community organizations and other internal and external stakeholders. Develops policies and procedures for program operations, and prepares reports and statistics for Facility, VISN, and national use. Work Schedule: Monday - Friday; 8:00 a.m. - 4:30 p.m. Performs on-call duties on a rotating basis, as assigned. Telework: Ad-Hoc telework is available on an occasional, episodic, or short-term basis. Virtual: This is not a virtual position. Functional Statement #: 598-00505-F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not Required"]
The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,298 health care facilities, including 171 medical centers and 1,113 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.